Types of data collected
When registering and using the gen1 platform, the following types of data may be collected:
- Account information: Name, email address, date of birth, mobile number, and identity verification data.
- Device and browser information: IP address, browser type, operating system, device model, and session duration.
- Payment information: Bkash and Nagad mobile numbers, transaction amounts (BDT / ৳), and payment timestamps. No full bank account numbers are stored.
- Usage information: Which pages you visit, games played, betting history, and time spent on the platform.
- Cookies and tracking: Session cookies, preference-saving cookies, and analytics data.
Purpose of data use
Gen1 uses collected data for the following purposes:
- For creating, verifying, and managing accounts.
- For processing deposits, withdrawals, and financial transactions.
- To ensure platform security and prevent fraud.
- To enhance the experience based on user preferences.
- Providing customer support and resolving issues.
- To comply with legal obligations and regulatory requirements.
- For platform functionality and analyzing user experience.
Gen1 never sells personal data to third-party advertisers.
Cookies and tracking technologies
Gen1 uses three types of cookies on the platform:
- Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functionality cookies: These cookies remember language preferences and previous game settings.
- Analytics cookies: To understand how users interact with the platform. Can be disabled via browser settings.
Most browsers allow you to block cookies in settings, but this may limit some platform features.
Data retention and security
Gen1 uses industry-standard security to protect your data. All transmissions are secured via SSL/TLS encryption. Stored data is kept in encrypted databases, accessible only to authorized personnel on a need-to-know basis.
Payment details are never fully stored on our servers — payment gateways like Bkash and Nagad handle transactions in their secure environments. User info is deleted within a set period once irrelevant or upon user request.
User rights and data control
As a gen1 user, you have the following rights:
- Right of access: You can request to view the data collected about you.
- Right to amend: Contact support to correct any incorrect or outdated information.
- Right to erasure: You may request deletion of your data in certain cases, but some information may be retained for legal obligations.
- Right to withdraw: You can opt out of marketing communications at any time.
To exercise this right or for any questions FAQs See sections or contact [email protected].
Policy updates and contact
Gen1 may update this Privacy Policy at any time. Changes will be posted on this page with the effective date updated. Significant changes will be communicated to users via registered email or app notifications.
For any questions or concerns about the Privacy Policy, email [email protected]. gen1 will respond as quickly as possible. Become a new member Register Sign up or log in to an existing account Log In Do it.