Commitment to Responsible Gaming
Gen1 is designed to make gaming a fully enjoyable experience. We firmly believe gaming should never cause financial trouble, stress, or family conflicts. gen1 encourages every user to play consciously and within limits.
We recognize that a small number of users may be at risk of gaming addiction. That’s why gen1 offers various self-control tools and resources to help you make the right choices at any time.
Signs of Risky Behavior
If you notice the following signs, your gaming habits may be risky — professional help should be considered:
- Betting Beyond Your Means
- Chasing Losses by Playing Again and Again
- Spending Family Money Without Permission
- Feeling Restless When Not Playing
- Gaming Myths
- Lack of Focus on Daily Tasks
- Withdrawing from Family and Friends
- Neglecting Work or Studies
- Prioritizing Gaming
- Playing Longer Than Planned
- Habit of Staying Up Late Gaming
- Feeling Unable to Stop
Advice on Managing Time and Budget
The first step to responsible gaming is setting limits. gen1 recommends:
- Set your weekly budget: Decide in advance how much BDT (৳) you will spend on gaming weekly. Don’t exceed this limit.
- Stick to Time Limits: Decide in advance how much time you’ll spend playing daily or per session. Use alarms or timers.
- Take a Break After Losing: Don’t start playing immediately after a big loss. Wait at least 24 hours.
- Set Winning Targets: End your session once you’ve reached a certain win — don’t risk losing it all by chasing more.
- Remember It’s Entertainment: Don’t Treat Gaming as a Source of Income. It’s Entertainment Expense, Not an Investment.
Benefits of Self-Control
Gen1 offers the following tools to help users stay in control. Contact support to use them:
Limit your daily, weekly, or monthly deposit amount (৳) to control spending.
Take a break from your account for a set period (24 hours up to 6 weeks).
You can close your account completely for a long-term break.
To activate these features, email [email protected] or FAQ Go to the section. gen1 processes these requests quickly.
Protecting Minors
At gen1, registration and gaming by anyone under 18 is strictly prohibited. Age is verified at signup and ID documents are requested if there’s suspicion.
A Note to Parents: Use family safety software and passwords on your devices. Be vigilant to prevent children from accessing online gaming platforms. Always keep gen1 account login info confidential.
Life Balance & Professional Help
Gaming should be a small part of your life. Always prioritize family, friends, work, and health. If you feel gaming is taking control, asking for help is a sign of strength.
Gen1 encourages you to share concerns with trusted family or friends. Seek professional mental health advice if needed. Our support team is always ready to help — contact [email protected].